Effective Date: August 2025

Bubs Ride Safe respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose your personal information.

1. Information We Collect

We may collect the following types of personal information when you contact us, use our services, or interact with our website:

• Name and contact details (phone number, email address, residential suburb)

• Booking and service details

• Payment information (if applicable)

• Any other information you choose to provide in communications with us

We may also collect non-identifiable information such as website usage statistics via cookies or analytics tools.

2. How We Collect Your Information

We collect personal information directly from you when you:

• Book a service

• Contact us by phone, email, or via our website

• Complete forms or provide feedback
  We may also collect information through secure third-party booking or payment platforms.
  

3. How We Use Your Information

We use your personal information to:

• Provide and manage our child restraint installation and related services

• Communicate with you about bookings, enquiries, or changes to our services

• Issue certificates or compliance documentation for installations

• Process payments and issue receipts

• Improve our website, services, and customer experience

• Comply with legal obligations
  

4. Disclosure of Your Information

We will not sell or rent your personal information. We may share your information with:

• Service providers who assist us in operating our business (e.g., booking software, payment processors)

• Regulatory bodies where required by law

• Our insurers or legal advisors, if necessary for legal or insurance purposes
  

5. Data Storage and Security

We store personal information securely in electronic and/or physical formats. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.

6. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate. To do so, please contact us using the details below.

7. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and collect usage statistics. You can adjust your browser settings to refuse cookies, but this may limit some website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Bubs Ride Safe

Email: info@bubsridesafe.com.au

Phone: 0415 887 156